Get In Touch

Would you like to know more?

Contact us if you have any inquiries & we will get back to you as soon as possible.

For treatments: 01394 834457

For courses: 07883830269

For treatments: enquiries@ostarawellbeing.com

For courses: training@ostarawellbeing.com

14A Deben Mill Business Centre, Old Maltings Approach, Woodbridge, Suffolk IP12 1BL

Frequently Asked Question!

Yes you can. So long as you meet the course criteria to be certificated, our courses are accredited so will allow you to gain insurance in that particular therapy. You can then charge for this particular service.

We do accept male clients as we have a male therapist who is fully trained in massage therapies if you prefer. 

Every individual is different, hence our person centered approach. For some, one treatment may be enough to maintain your well-being for at least a few weeks. However our therapists will discuss the most suitable treatment plan for you in order that you get the maximum benefit out of your therapy.

Once you have booked your course or course package, you may be able to swap to a course that is of the same value but no less than what you originally booked for. You can upgrade your course package but be aware that bespoke one off offers made upon booking, won’t  be valid if deciding at a later date. Deposits are non refundable.  Most of our course packages are discounted and on offer already, therefore if you choose to swap packages you risk having to pay full price.  Changing courses upon booking is upon our discretion and whether we have space and availabilty. 

Changing course dates is also upon our discretion and if you have booked a date and need to change it, we cannot guarantee this will be possible. Course fees are non refundable.

If you have entered a payment plan contract you are liable to pay for the course booked in full. 

 

We provide aftercare advice so you can gain the most out of your therapy. It is important to follow to reduce any contra actions (unwanted side effects) & also so that you can maintain results in-between treatments.

Our therapists have completed industry standard training in hygiene & prevention of the spread of Covid. We have decided to implement PPE & ask that our clients wear protective equipment too. Appointments are booked to avoid contact with other clients & all areas/equipment are sanitized fully. We have an up to date Covid policy via our policy page where you can read further information.

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